Chat with us, powered by LiveChat

EASYCommerce

Ecommerce for the Global Marketplace

Our E-commerce provides robust and intuitive B2B/C ecommerce storefront functionality. We offer On-Premises, Cloud / SaaS or Hosted deployment options.

EASYCommerce integrates real-time with JDE (E1 & World) for order creation, advanced pricing, availability, order/invoice inquiries, configured items and more. You’ll have a competitively superior web store for increased market share and your customers will love your easy-to-use & robust, 24×7 virtual storefront.

E-commerce Capabilities

  • Intelligent Search
  • Guided Navigation
  • Reorder: Prior Order
  • Favorites Lists
  • Order Templates
  • Save Cart(s)
  • Quick SKU Entry
  • Quote to Order
  • Graphic (BOM) Select
  • Native App

E-commerce Functionality

  • Stock, Kit & Configured Items
  • Mobile: Responsive/Adaptive Design
  • B2B / B2C, Hybrid & Dealer Storefronts
  • Configured (Guided Sell) Price & Quote
  • RGA / RMA for Return Process
  • Marketing: Up/Cross Sell, Promotions
  • Easy / Robust Content Management
  • Exact Company Branding, Strong SEO
  • Success Guarantee: Free “Test Drive”
  • JDE Integration Diagram

Credit Card – Plug & Play Web Service

  • Credit Card Orders & Collections
  • Any Payment Gateway/Processor
  • Hosted Pay Page & Tokenization
  • Freight, Tax & CRM Integration
  • Reporting, Social Media & Chat

Portal Inquiry

  • Sales Order Status / Backorder & Tracking
  • Invoice Inquiry – Customer Online Bill Pay
  • Payment History / Statements Inquiry
  • Advanced Price & Availability Lookup
  • Account (Credit, Balance, etc.) Information

Exclusive: SOLR Faceted Search

The top names in e-commerce all use SOLR faceted search engine, including IBM Websphere, SAP Hybris, and Magento.

However, K-Rise is the only company to fully integrated SOLR to JDE Item Master SRP category codes & the Customer Master category code for personalized catalogs. By using trusted open source software, you get the benefits of faceted search, without the high price tag.

Old Hierarchies

  • Rigid, Inflexible, Non-Intelligent
  • Old 1990’s Drill Down Style
  • Manual, Time Consuming Entry & Maintenance
  • Hierarchy Logic NOT from JDE
  • Location = Parents, Children

Modern Structure

  • Intelligent, Dynamic & Intuitive
  • ALL Modern Storefronts Use Category Filtering
  • Totally Automated Through Solr “Indexing”
  • Logic from JDE ERP SRP Cat Codes
  • Location = Sets it Belongs To

More Benefits of Faceted Search

Exclusive: Native App

We don’t just provide mobility with responsive / adaptive design, we have our own Native App! There are many benefits to have a smartphone app including…
  • Mobile Users Prefer Native App for E-Commerce (29% Higher Conversion Rates) over Mobile Web Browsing
  • Native App’s provided enhanced GUI & Functionality like App Alert Notifications (order acknowledge / ship), Device Integration for as an example QR / Bar-Code Scanning & Voice
  • No IP Restrictions – Customer owns the Code for further Internal, 3rd Party or K-Rise Customizations

Subscribe to EASYCommerce emails including customer sucesses, webinars, and new products.

EXCLUSIVE: Native App

See EASYCommerce video demonstrations here

Customer Self-Service Portal

Ever wonder how much time your Call Center, CSR’s and Salespeople are spending answering your customers questions such as:

  • “Where’s my order?”
  • “When did it ship?”
  • “Are there backordered items?”
  • “What’s my item pricing and is it available?”
  • Invoice, Payment History & Statement Questions?
  • A/R Current Balance or Credit Available Questions?
Various studies have determined it’s usually takes more time and is more expensive than realized. It could possibly consume more than 50% of a Customer Service Representative’s day and 20% of a Field Sales Rep’s time. If this is an issue, K-Rise Systems has a great and very affordable solution – Customer Self-Service Customer Self-Service increases customer information visibility. It’s a sub-set of our popular full-fledged B2B Storefront solution. For many companies it’s a great Phase I to increasing web online presence. The Customer Self-Service business case ROI just through phone call deflections is huge. When factoring increased productivity and greatly enhanced Customer Service / Satisfaction the project because extremely easy to justify.

Customer Self-Service JDE Real-Time Functionality:

Sales Order Inquiry

  • Order Filtering: Order #, PO, Status, Date(s) Range
  • Order Tracking: Header and Line Item, UPS or FedEx
  • Print or Excel Download

Payments History

  • Payment Filtering: Receipt #, Batch # or Invoice #

Price & Availability

  • Customer (Advanced) Pricing from JDE
  • Availability as a Number or Condition (in/out of stock)

Invoice Inquiry

  • Invoice Filtering: Invoice #, Date(s) Range, Receipt, Sales Order #
  • Automatic PDF Invoice Create for Professional View/Print
  • Optional: Customer Online Bill Pay (requires EASYPay)
  • Print or Excel Download
Statements Inquiry Account Inquiry Backorder Inquiry Message Center Google Analytics Customer Branding: Logo, Colors, Font, Placement, etc. User Type: Customer, Employee, etc. User Registration: Back-Office or Self-Registration Mobile Browser Support: Customer Self-Service uses Responsive / Adaptive Technology

Optional Modules:

EASYMail: Automatic / Pro-Active Order and Ship Confirmation Emails for all JDE Fax, Email, etc. Sales Orders Native Mobile App: Provides a Company Branded Mobile App with (EASYMail) App specific Notifications for Apple Store and Google Play customer download.
We have been using EASYCommerce for over 7 years. The best feature we have is an on line sales order configurator. To date nobody else in our space has this feature. Over 95% of our dealer orders are received through our dealer portal. Michael Wallace, Director of Information Technology, Mercury Marine
Our customers really like EASYCommerce. It’s simple and easy to use. Mike Boldt, Applications Development Manager, Crown Packaging
Our e-commerce site easily integrates with our ERP. EASYCommerce also provides an easy admin function for managing SEO and marketing content, such as ad carousels, promotions, and coupons. There is also a seamless integration with Authorize.net and Avalara for tax reporting. Mary Kaminski Albanese, Director of IT, Springs Creative
With our new e-commerce web site powered by K-Rise’s EASYCommerce solution, we are…entering the world of modern web-based e-commerce that will enable us to better serve our customers, give us a distinct competitive advantage in the marketplace, and improve our order-to-cash efficiencies as an organization. Marc Vadeboncoeur, Director of IT, AstroNova

EASYCommerce Architecture Diagram

Click to Enlarge