We’re presenting at the June 15th SCUG meeting! Please RSVP here. Our presentation is a must-hear, regardless of your department.

JDE Real-Time Integrated Customer / Supplier & Employee Self-Service Portals

Self-Service Automation Projects are on-going within every business because of the compelling ROI / Business Case. Improved profits, lower costs, reduced errors and increased Customer, Supplier, and Employee Satisfaction are just some of the business benefits.

The K-Rise presentation will be a JDE customer case-study project review. It’ll include:

SALES Customer Portals

• Customer Self-Service Portal: Roseburg Forestry / Treasury Wine Estates
  • Sales Order Status / Ship Tracking, Online Customer Bill (Invoice) Pay, Statements, A/R Inquiry & More
• Customer On-Boarding: Wilbur-Ellis
  • New Customer Form with Documents, Workflow, Emails with JDE Address Book Create
• Warranty Management: Mercury Marine Australia
  • Dealer Serial # Registration / Case Management

PROCUREMENT, Vendor Portals

• Supplier / Buyer Portal: Amway
  • PO Inquiry, PO Change, PO Acknowledge, ASN/Transportation, AP Automation
• Vendor On-Boarding: FOX
  • New Vendor Portal with Form, Documents, Workflow, with JDE Create Address Book Record
• PO Requisitioning: Windstream
  • Initiate PO Form, Stock, Non-Stock, Punch-out with Documents, Workflow, Emails with JDE PO Create

EMPLOYEE H.R. ESS/MSS Portals

• Employee / Manager Self-Service: FOX
  • Employee Profile, Workflow Approval, Benefits Enroll/Change, Vacation Request, Bank / Docs (Pay Stub, W2/W4) Mgmt.
• SharePoint ESS/MSS Self-Service: WestJet
  • Employee Profile, Workflow Approval, Benefits Enroll/Change, Vacation Request, Bank / Docs (Pay Stub, W2/W4) Mgmt.